How to withdraw cash at ATM

For local currency withdrawals, you can withdraw money within the deposit balance at ATMs in airports,convenience stores, and towns at overseas ATMs with the “VISA” or “PLUS” mark.

1. Withdraw at ATM

You can withdraw local currency from your account at overseas ATMs with the "VISA" and "PLUS" marks. When using the service, you will need to enter your PIN.

Unlike cash advances (borrowing), no interest is charged.

Commission

Withdrawal fee 3% *ATM installation companies may charge a fee of a few dollars.

Personal identification number

Please enter your PIN. It's a 6 digit number.
*For the 6-digit PIN, please open the enclosed paper when you receive your POMO card (debit card) and check it.

If you enter it wrong 3 times, it will be locked. Please contact customer support.

How to operate an overseas ATM

You can check the operation method in the simulator or manual in advance.

Overseas ATM locations

Find ATMs overseas with the Visa Global ATM Locator.

【retrieval method】

1. Enter the country name, city name, etc. in "Search for Visa ATM by Keyword"
Example: Shibuya Tokyo, etc.
2.ATM installation locations in the relevant area are displayed on the MAP

2. English notation used on ATMs, receipts, etc

You can withdraw local currency from your account at overseas ATMs with the "VISA" and "PLUS" marks. When using the service, you will need to enter your PIN.
English notation (example)remarks
ACCOUNT
SAVINGS
PINIt’s a 6 digit number.
WITHDRAWIn ATM and receipt notation, it mainly means the withdrawal amount.
TRANS AMOUNT
GOT CASH
DISPENSE AMOUNT
SURCHARGEFee determined by the ATM installation bank.
TOTAL WITHDRAWAL
CASH WITHDRAWAL
BALANCE

3. Lost debit card

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