Notice of GW closure in 2023

We apologize for the inconvenience, but Japanese support and ROYAL wallet charging will be closed during the following period.

[Golden Week holidays]
April 29 (Sat) – April 30 (Sun), 2023 May 3 (Wed) – May 7 (Sun), 2023

・Inquiries and charge applications received during the holiday period will be confirmed on the next business day (May 8) and will be handled in order.

・It is expected that inquiries received during the holiday period and response to charge reflection will be very crowded.
Please accept our apologies for taking longer than usual to respond.

We apologize for any inconvenience this may cause, and appreciate your understanding.