We regret to inform you that all services will be closed during the following period.
【POMO card VISA debit function suspension period】
Friday, December 29, 2023 – Saturday, December 30, 2023
・During the above period, the POMO card debit function will not be available.
Additionally, any charges to the Bank made during the above period will be reflected on or after the following day, December 31st(Sunday).
【ROY charge・Japanese language support suspension period】
Friday, December 29, 2023 – Monday, January 8, 2024
・ROY charge applications and inquiries received during the closure period will be reviewed and responded to on the next business day(January 9th).
・We anticipate that we will be extremely busy responding to ROY charge applications and inquiries received during the closure period.
We apologize for the inconvenience, and we apologize for the inconvenience.
We apologize for any inconvenience this may cause and appreciate your understanding.