Announcements
Notice of GW closure in 2024
We regret to inform you that Japanese language support and ROYAL wallet charging will be closed during the following period. [Golden Week holiday period]April 27, 2024 (Sat) - April 29, 2024 (Mon)Friday, May 3, 2024 – Monday, May 6, 2024 ・Inquiries and charge applications received during the closure period will be reviewed and responded to…
Regarding each service suspension period
We regret to inform you that all services will be closed during the following period. 【POMO card VISA debit function suspension period】 Friday, December 29, 2023 - Saturday, December 30, 2023 ・During the above period, the POMO card debit function will not be available.Additionally, any charges to the Bank made during the above period will…
Japanese Language Support Holiday Period
We apologize for the inconvenience, but Japanese support will be closed during the following period. [Japanese Language Support Holiday] August 11, 2023(Friday) - August 16, 2023(Wednesday) ・Inquiries received during the holiday period will be confirmed on the next business day (August 17th) and will be handled in order. ・Inquiries received during the holiday period are…
Notice of GW closure in 2023
We apologize for the inconvenience, but Japanese support and ROYAL wallet charging will be closed during the following period. [Golden Week holidays]April 29 (Sat) - April 30 (Sun), 2023 May 3 (Wed) - May 7 (Sun), 2023 ・Inquiries and charge applications received during the holiday period will be confirmed on the next business day (May…
Regarding some services closed due to Laos New Year holidays.
JDB head office and each service center will be temporarily closed due to the Lao New Year holidays. As a result, we cannot accept requests for JDB deposits to bank accounts during the following period. [Service suspension period due to Lao New Year] April 14, 2023 (Friday) - April 18, 2023 (Tuesday) We will be…
Temporary service suspension due to system upgrade.
Due to the upgrade and transition to JDB's new core banking system, all banking service systems and deposit-related functions, including the use of VISA debit functions, will be temporarily suspended. 【Service suspension period due to upgrade】 Thursday, March 2, 2023 (23:30 Lao time) - Monday, March 6, 2023 (8:30 Lao time) ・For items charged during…
About each service maintenance and suspension period
We are sorry to inform you that our services will be closed for maintenance during the following period. 【POMO card VISA debit functoin maintenance period】 December 30 (Friday) - December 31 (Saturday), 2022 ・VISA debit function of POMO card will not be available during the above period. December 31, 2022 (Sat) - January 2, 2023…
Website “POMO” opened
Website “POMO” opened https://pomocard.com/en/