About each service maintenance and suspension period

We are sorry to inform you that our services will be closed for maintenance during the following period.

【POMO card VISA debit functoin maintenance period】
December 30 (Friday) - December 31 (Saturday), 2022

・VISA debit function of POMO card will not be available during the above period.

December 31, 2022 (Sat) - January 2, 2023 (Mon)

・For items charged during the above period, it will be reflected after January 3 (Tuesday) the next day.

【Japanese Language Support Holiday】
December 28, 2022 (Wednesday) - January 5, 2023 (Thursday)

・Inquiries received during the holiday period will be confirmed on the next business day (January 6th) and will be handled in order.

・Inquiries received during the holiday period are expected to be very busy.
Please accept our apologies for taking longer than usual to respond.

We apologize for any inconvenience this may cause, and appreciate your understanding.